This Payment Policy sets out the rules and procedures that govern all financial transactions at Vave, operated by TechOptions Group B.V. under a Curacao Gaming Authority licence and accessible at vavve.nl. By depositing funds or requesting a withdrawal, you confirm that you have read, understood, and accepted the terms described below.

1. General Principles

Vave operates as a cryptocurrency-only platform. All deposits, withdrawals, balances, and bonus valuations are denominated in or expressed as equivalents of supported cryptocurrencies. Fiat currencies are not accepted directly by Vave; however, third-party on-ramp services are available to help you convert fiat into crypto before funding your account. Vave reserves the right to amend this Payment Policy at any time. Continued use of vavve.nl following any amendment constitutes your acceptance of the revised terms.

2. Supported Currencies and Payment Methods

Vave currently accepts nine cryptocurrencies for both deposits and withdrawals. The table below lists each supported asset together with its minimum deposit threshold and the number of network confirmations required before funds are credited to your account.

If you do not yet hold cryptocurrency, Vave provides access to third-party fiat-to-crypto conversion services — namely Changelly, Onramper, and MoonPay — which accept Visa, Mastercard, Google Pay, and Apple Pay. These services are operated independently of Vave. Any fees, conversion rates, or processing times associated with these providers are entirely outside Vave's control and responsibility.

3. Deposits

3.1 How to Make a Deposit

• Log in to your account at vavve.nl and navigate to the Cashier section.
• Select your preferred cryptocurrency from the list of supported assets.
• Copy your unique Vave deposit wallet address or scan the QR code provided.
• Send the desired amount from your personal crypto wallet to that address.
• Funds will be credited to your Vave account once the required number of network confirmations has been reached.

3.2 Deposit Limits

The minimum deposit at Vave is the equivalent of 20 USDT, expressed in whichever supported cryptocurrency you choose (specific per-coin minimums are shown in the table above). There is no maximum deposit limit. Vave does not impose any fees on incoming deposits. Your external wallet provider or the blockchain network may, however, charge a transaction or gas fee — such costs are your responsibility and are not recoverable from Vave.

3.3 Deposit Processing Time

Deposits are credited automatically once the required number of blockchain confirmations has been received. Under normal network conditions this typically takes a matter of minutes, though congestion on any given network may cause delays. Vave is not responsible for delays caused by blockchain network conditions.

3.4 Erroneous Deposits

Always ensure you are sending funds to the correct wallet address and on the correct network. Sending a cryptocurrency to an incompatible network address (for example, sending ERC20 USDT to a TRC20 address) may result in permanent loss of funds. Vave cannot be held liable for losses arising from incorrect wallet addresses entered by the player.

4. Withdrawals

4.1 How to Request a Withdrawal

• Log in to your account at vavve.nl and navigate to the Cashier section.
• Select "Withdraw" and choose your preferred cryptocurrency.
• Enter the destination wallet address. This wallet must belong to you personally.
• Enter the withdrawal amount and confirm the request.

4.2 Withdrawal Limits

The minimum withdrawal amount is the equivalent of 20 USDT (method-dependent). There is no standard maximum withdrawal limit for individual transactions; however, withdrawal requests totalling 50,000 USDT or more may be processed in instalments spread over a period of up to 30 days. Vave will communicate any instalment schedule to the player at the time of the request.

4.3 Withdrawal Processing Times

Crypto withdrawals are typically processed within approximately two hours under normal operating conditions. In certain cases — for example where enhanced verification checks are required — processing may take longer. Vave targets a maximum processing time of up to three days for non-standard cases. Once a withdrawal has been broadcast to the blockchain, the arrival time at your wallet will depend on network conditions outside Vave's control.

4.4 Wallet Ownership

Withdrawals will only be sent to a cryptocurrency wallet that is registered in your own name. Sending funds to third-party wallets is not permitted. Vave may request evidence of wallet ownership as part of its verification procedures. Any withdrawal request to a wallet that cannot be verified as belonging to the account holder may be declined or placed on hold pending further review.

4.5 Fees

Vave does not charge internal fees on withdrawals. Standard blockchain network fees (also known as miner or gas fees) are inherent to cryptocurrency transactions and may be deducted from or added to your withdrawal amount depending on prevailing network conditions. Vave will display any applicable network fee at the point of withdrawal where technically possible.

5. Know Your Customer (KYC) and Identity Verification

5.1 When Verification Is Required

KYC verification is not required at the point of registration. You may deposit and play without completing identity verification immediately. However, you will be required to complete KYC before withdrawing larger amounts or when Vave's compliance systems flag your account for review. We strongly recommend completing verification promptly after registration so that it does not delay your withdrawals.

5.2 Documents Required

To satisfy KYC requirements, you may be asked to provide:

• A valid government-issued photo ID (such as a passport, national identity card, or driving licence) clearly showing your full name, date of birth, and nationality.
• A selfie holding your ID, in some cases.
• Proof of wallet ownership, where requested in connection with a withdrawal.
• Any additional documentation that Vave's compliance team deems necessary to fulfil its obligations under applicable anti-money laundering (AML) regulations.

5.3 Consequences of Non-Compliance

Failure to provide satisfactory verification documents within a reasonable timeframe may result in the suspension or permanent closure of your account and the withholding of pending withdrawals until compliance requirements are met. Vave operates under a Curacao Gaming Authority licence and is obliged to enforce these measures in accordance with applicable law.

6. Anti-Money Laundering (AML) Policy

Vave is committed to preventing its platform from being used for money laundering, terrorist financing, or any other financial crime. As part of this commitment:

• Withdrawals will only be returned to wallets from which deposits originated, where operationally applicable.
• Vave monitors all account activity for suspicious patterns and may place a hold on transactions pending investigation.
• Players may be required to provide source-of-funds documentation where transaction volumes or patterns give rise to reasonable concern.
• Vave reserves the right to report suspicious activity to relevant authorities without prior notice to the account holder.
• Any attempt to use Vave for money laundering or fraudulent purposes will result in immediate account termination, forfeiture of funds, and reporting to the appropriate regulatory bodies.

7. Bonuses and Wagering Requirements

Where a deposit triggers a bonus, the following financial conditions apply before bonus-derived funds may be withdrawn. Full promotional terms are available on the Promotions page of vavve.nl; the key conditions relevant to payments are summarised below.

Withdrawals requested whilst an active bonus is attached to your account may result in the forfeiture of that bonus and any associated winnings derived from it, unless the applicable wagering requirement has been fully satisfied. Players are advised to review bonus terms carefully before making a withdrawal request.

8. Responsible Gambling Financial Controls

Vave is committed to promoting responsible gambling. As part of this commitment, a number of financial controls are available to players:

• Deposit limits: You may request the imposition of daily, weekly, or monthly deposit limits on your account by contacting Vave's support team via 24/7 live chat or email.
• Self-exclusion: Players who wish to restrict their access to Vave for a defined or indefinite period may request self-exclusion. During a self-exclusion period, deposit functionality will be suspended.
• Account cooling-off: Short-term breaks from play can be arranged on request.
• Reality checks: Vave encourages players to monitor their session duration and spending habits.

If you believe you may have a gambling problem, please contact our support team immediately or seek assistance from a recognised responsible gambling organisation. Vave is licensed by the Curacao Gaming Authority and supports responsible gambling as a core operating principle.

9. Currency Conversion and Volatility

Because Vave operates exclusively in cryptocurrency, the fiat-equivalent value of your account balance, deposits, bonuses, and withdrawals will fluctuate in line with prevailing cryptocurrency market rates. Vave is not responsible for any loss of value resulting from cryptocurrency price movements between the time of deposit and the time of withdrawal. Bonus maximum values expressed in BTC (for example, up to 1.5 BTC on the first casino deposit) are subject to the exchange rate at the time the bonus is issued.

10. Transaction Disputes

If you believe a deposit has not been credited or that a withdrawal has not been received, please contact Vave's support team via 24/7 live chat or email at the earliest opportunity. Please have the following information ready:

• Your Vave account username or registered email address.
• The cryptocurrency and amount involved.
• The transaction hash (TXID) from your sending wallet.
• The date and approximate time of the transaction.

Vave will investigate all transaction disputes promptly. Where a deposit has been confirmed on the blockchain but not credited, Vave will endeavour to resolve the matter within a reasonable timeframe. Vave is not liable for funds lost due to incorrect wallet addresses supplied by the player.

11. Account Closure and Return of Funds

If you wish to close your Vave account, any remaining real-money balance (excluding bonus funds that have not yet met wagering requirements) will be returned to your verified crypto wallet, subject to the completion of any outstanding KYC or AML checks. Requests to close an account should be submitted to the support team via live chat or email.

12. Contact and Support

For any queries relating to payments, deposits, withdrawals, or verification, Vave's support team is available 24 hours a day, seven days a week:

• Live Chat: Available directly on vavve.nl at any time.
• Email: Contact details are provided in the Help section of vavve.nl.

Vave is operated by TechOptions Group B.V. and licensed by the Curacao Gaming Authority. This Payment Policy is governed by the laws of Curaçao. Any disputes that cannot be resolved directly with Vave's support team may be escalated through the dispute resolution procedures set out in our Terms and Conditions.