This Cookie Policy explains how Vave, operated by TechOptions Group B.V. and accessible at vavve.nl, uses cookies and similar tracking technologies when you visit our website or use our mobile applications. By continuing to use vavve.nl, you consent to the use of cookies as described below. If you do not agree, you may adjust your browser settings or contact our support team for guidance.

1. Who We Are

Vave is a licensed online casino and sportsbook operated by TechOptions Group B.V. under a licence issued by the Curacao Gaming Authority. Our platform, available at vavve.nl, has been live since 2022 and offers casino games, sports betting, and related services to eligible players. References to "Vave", "we", "us", or "our" throughout this policy refer to TechOptions Group B.V. in its capacity as operator of vavve.nl.

For any questions relating to this Cookie Policy, you may contact our support team via 24/7 live chat or by email, both of which are available directly through the website.

2. What Are Cookies?

Cookies are small text files that are stored on your device — whether a desktop computer, laptop, tablet, or smartphone — when you visit a website. They allow the website to recognise your device on return visits, remember your preferences, and collect information about how you interact with the site.

In addition to cookies, we may use related technologies that function in a similar way, including:

• Web beacons — small transparent image files embedded in web pages or emails that track whether a page or message has been opened.
• Pixel tags — similar to web beacons; used to understand user behaviour and measure the effectiveness of marketing campaigns.
• Local storage objects (LSOs) — used by certain browsers and applications to store data locally on your device beyond what standard cookies permit.
• Session storage — temporary storage that is cleared when you close your browser session.
• Device fingerprinting — a method of identifying a device based on its technical characteristics, used primarily for security and fraud-prevention purposes.

Throughout this policy, the term "cookies" is used as a collective reference to all of these technologies unless a distinction is specifically noted.

3. Categories of Cookies We Use

We use cookies that fall into several distinct categories, each serving a different purpose. The table below summarises these categories, their function, and whether your consent is required.

4. Strictly Necessary Cookies

These cookies are indispensable for vavve.nl to operate correctly and securely. They do not require your consent and cannot be disabled through our cookie management tools, because doing so would prevent core functionality from working.

Strictly necessary cookies at vavve.nl are used for purposes including:

• Authenticating your account session when you log in, ensuring you remain securely signed in as you move between pages.
• Maintaining the integrity of your gaming session — for example, preserving your game state in a Vave Original such as Vave Crash or Mines if your connection briefly drops.
• Processing deposits and withdrawals, including validating that cryptocurrency transactions are correctly attributed to your account wallet.
• Enforcing minimum deposit rules, withdrawal thresholds, and payment routing across the nine supported cryptocurrencies.
• Managing load balancing across our servers to ensure consistent platform performance, particularly during high-traffic periods such as monthly Slot Race events.
• Storing your cookie consent preferences so we do not ask you again on every page visit.

5. Functional and Preference Cookies

Functional cookies allow vavve.nl to remember choices you make and provide a more personalised experience. These are set only with your consent.

Examples of what functional cookies do on our platform include:

• Remembering your preferred display language. Vave supports 15 or more languages, including English, Dutch, Spanish, French, Italian, Russian, and Japanese. Without functional cookies, you would need to reselect your language on every visit.
• Retaining your chosen cryptocurrency preference so that your account defaults to the correct currency when you return to the deposit or withdrawal section.
• Keeping your lobby view and game-filter settings intact — for example, if you habitually browse the 1,684+ Bonus Buy slots or the 587+ jackpot titles, these preferences can be preserved between sessions.
• Storing your notification preferences, including whether you have opted in to the newsletter (which triggers the 10 Free Spins subscribe bonus) or promotional alerts such as the Thursday Reload reminder.
• Recognising whether you have previously dismissed tooltips, welcome guides, or Fortune Wheel prompts, so they do not reappear unnecessarily.

6. Performance and Analytics Cookies

Analytics cookies collect information about how you and other visitors use vavve.nl. The data gathered is aggregated and anonymised wherever possible; it is not used to identify you personally. We use these cookies, with your consent, to understand which aspects of the platform are working well and which need improvement.

Specifically, performance cookies help us to:

• Measure page load times across both the browser-optimised desktop site and the iOS and Android mobile applications, so we can identify and resolve technical bottlenecks.
• Understand which game categories — slots, live casino, table games, Vave Originals, or the sportsbook — attract the most engagement, helping us prioritise improvements.
• Track the paths users take through the registration and KYC verification process, enabling us to reduce friction at steps such as email confirmation or document submission.
• Analyse drop-off rates during the welcome-package deposit sequence, so we can improve how bonus information is presented to new players.
• Monitor error rates and crash events, particularly during live in-play betting on the 40+ sport markets, so issues can be resolved promptly.
• Report aggregate data to our software providers and game studios — such as Yggdrasil, BGaming, NetEnt, Push Gaming, Playson, and Pragmatic Play — to facilitate quality and compliance auditing.

Third-party analytics tools we may use include, but are not limited to, Google Analytics. Where such tools are deployed, data is processed in accordance with the relevant provider's privacy and data-retention policies. We configure these tools to anonymise IP addresses wherever technically feasible.

7. Marketing and Targeting Cookies

Marketing cookies are used to make the promotional content and advertising you see more relevant to your interests. These cookies track your activity on vavve.nl and may also track your activity on other websites to build a profile of your interests. They are set only with your explicit consent.

We and our advertising partners may use marketing cookies to:

• Deliver targeted advertisements for Vave on third-party websites and social media platforms, based on your previous visits to vavve.nl.
• Measure the effectiveness of affiliate and partner campaigns that direct traffic to vavve.nl, ensuring that referral credits are accurately attributed.
• Personalise on-site promotional banners — for example, displaying information about the Thursday Reload, the monthly Slot Race with its 15,000 USDT prize pool, or the Bettors Tournament to users who have shown an interest in sports betting.
• Limit the frequency with which you see the same promotional message, so that marketing communications remain relevant rather than repetitive.
• Track whether you clicked on a Vave advertisement before registering, which helps us measure the return on our marketing spend and optimise future campaigns.

You may opt out of marketing cookies at any time using our cookie preference centre (see Section 11) or through your browser settings. Note that opting out of marketing cookies does not mean you will see fewer advertisements in general — it means that advertisements you do see will be less tailored to your interests.

8. Security and Fraud-Prevention Cookies

These cookies operate alongside our broader security infrastructure and are always active regardless of your cookie preferences, because they are essential to protecting you, other players, and the integrity of the platform.

Security cookies and related technologies support:

• Detection of unusual login behaviour, such as account access from an unrecognised device or geographic location, which may indicate an unauthorised access attempt.
• Prevention of automated bot activity, including repeated registration attempts, bonus abuse, and scripted gameplay.
• Integrity checks on cryptocurrency deposit and withdrawal requests, helping to ensure that wallet addresses submitted are consistent with those previously associated with your account.
• Support for our KYC verification workflow — cookies help us track where you are in the document submission process and flag sessions where verification is outstanding ahead of a large withdrawal.
• Responsible-gaming controls, including session-time tracking and detection of patterns that may suggest compulsive behaviour, enabling appropriate interventions to be surfaced in accordance with our licence obligations under the Curacao Gaming Authority.
• Prevention of multi-accounting, which breaches our terms of service and can constitute a form of bonus fraud.

9. Third-Party Cookies

Some cookies on vavve.nl are set not by us but by third parties whose services are embedded in or linked to our platform. We do not control these cookies directly, and they are governed by the respective third parties' own privacy and cookie policies.

Categories of third parties that may set cookies on vavve.nl include:

• Game providers — studios such as Pragmatic Play, NetEnt, Yggdrasil, BGaming, and approximately 80 others whose games are embedded in our casino lobby may set cookies to manage game sessions, track RTP audits, and deliver game assets efficiently.
• Live streaming providers — services that deliver live sports streams for select sportsbook events may use cookies for content delivery and viewing-session management.
• Fiat on-ramp partners — where you choose to purchase cryptocurrency via Changelly, Onramper, or MoonPay before funding your Vave account, those services operate under their own cookie and privacy policies.
• Analytics providers — including Google Analytics and any other analytics platforms we engage to measure platform performance (see Section 6).
• Advertising and affiliate networks — partners who help us manage and measure our marketing campaigns may set cookies to attribute registrations and deposits to specific affiliate partners or advertising channels.
• Customer support tools — our 24/7 live chat functionality may use cookies to maintain chat session continuity and, where applicable, to identify returning users so that support agents have context from prior interactions.

We encourage you to review the cookie and privacy policies of any third-party service you interact with through vavve.nl, as we cannot accept responsibility for the data practices of those third parties.

10. Cookie Retention Periods

Cookies vary in how long they remain on your device. The two principal types, defined by their lifespan, are:

• Session cookies — these exist only for the duration of your browser session and are automatically deleted when you close your browser. They are used primarily for authentication and session management.
• Persistent cookies — these remain on your device for a defined period after your session ends, or until you manually delete them. They are used for preference retention, analytics, marketing, and security purposes.

The table below provides indicative retention periods for the main categories of cookies we deploy. Exact durations may vary depending on the specific cookie and, where third-party cookies are involved, the policies of the relevant provider.

11. Your Cookie Choices and How to Manage Them

You have several options for controlling how cookies are used when you visit vavve.nl. Please note that restricting certain categories of cookies may affect your experience on the site.

11.1 Cookie Preference Centre

When you first visit vavve.nl, a cookie consent banner will appear, allowing you to accept all cookies, reject non-essential cookies, or manage your preferences by category. You may revisit and update these choices at any time by clicking the "Cookie Settings" link, which is available in the footer of every page on vavve.nl.

Strictly necessary cookies and security cookies cannot be disabled through the preference centre, as they are essential to the operation of the platform.

11.2 Browser-Level Controls

All major browsers allow you to manage cookie settings independently of our preference centre. The following links provide guidance for the most commonly used browsers:

• Google Chrome — Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox — Options > Privacy & Security > Cookies and Site Data
• Safari — Preferences > Privacy > Manage Website Data
• Microsoft Edge — Settings > Cookies and site permissions > Manage and delete cookies
• Opera — Settings > Advanced > Privacy & Security > Cookies

You can instruct your browser to refuse all cookies, accept only first-party cookies, or alert you each time a cookie is set. If you clear cookies via your browser after having set preferences through our preference centre, you will need to re-state your preferences the next time you visit vavve.nl.

11.3 Mobile Application Settings

If you access Vave via the iOS or Android mobile application, your device's operating system provides privacy controls that may limit certain types of tracking. On iOS, the App Tracking Transparency framework requires that you explicitly permit cross-app tracking. On Android, you can manage ad personalisation and tracking settings within your device's Privacy or Google settings menu.

11.4 Opt-Out Tools for Analytics and Advertising

For Google Analytics specifically, you may install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout, which prevents data from being sent to Google Analytics regardless of the site you are visiting.

For interest-based advertising, you may use the opt-out tools provided by industry bodies such as the European Interactive Digital Advertising Alliance (EDAA) at youronlinechoices.eu or the Network Advertising Initiative at optout.networkadvertising.org.

12. Cookies and Responsible Gambling

Vave takes its responsible-gaming obligations seriously. As a platform licensed by the Curacao Gaming Authority, we are required to implement measures that help protect players from the harms associated with problem gambling. Certain cookies and tracking technologies play an active role in supporting these measures.

Responsible-gaming-related uses of cookies and session data on vavve.nl include:

• Tracking session duration so that players who have set a session time limit through their account settings are automatically logged out when that limit is reached.
• Maintaining records of self-exclusion elections, ensuring that a player who has chosen to self-exclude is prevented from accessing the platform across all devices and browsers linked to their account.
• Identifying login patterns that may indicate extended, unbroken play, which can trigger responsible-gaming prompts or cooling-off notifications.
• Supporting deposit-limit settings by ensuring that the limits recorded in your account settings are enforced consistently across all sessions, including on mobile.

Disabling strictly necessary or security cookies may interfere with the reliable enforcement of your responsible-gaming settings. We strongly advise against disabling these cookie categories if you have active responsible-gaming tools in place. If you have concerns about your gambling behaviour, please contact our support team via 24/7 live chat or email, or visit a recognised responsible-gambling resource in your jurisdiction.

13. Cookies and KYC Verification

Our Know Your Customer (KYC) process, which is required before withdrawing larger amounts from your Vave account, is partially supported by cookies and session-tracking technologies. These help us to:

• Preserve your progress through the document submission workflow so that an interrupted session does not require you to restart the process from the beginning.
• Associate uploaded identity documents — such as photo identification showing your name, date of birth, and citizenship, and any required selfie — with the correct account session.
• Detect inconsistencies between the device used for registration and the device used for KYC submission, which may indicate an account security issue requiring additional verification.

KYC-related session data is handled with the highest level of care and is subject to our full Privacy Policy, which is available separately on vavve.nl.

14. International Data Transfers

Information collected through cookies on vavve.nl may be processed or stored in countries outside the European Economic Area (EEA). Where this occurs — for example, in connection with third-party analytics or marketing partners — we take steps to ensure that appropriate safeguards are in place, such as standard contractual clauses approved by relevant data protection authorities or reliance on equivalent adequacy determinations.

For full details of how personal data collected through cookies is transferred and processed internationally, please refer to our Privacy Policy.

15. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, the services we offer, or applicable legal and regulatory requirements. When we make material changes, we will notify you by displaying a prominent notice on vavve.nl or by updating the cookie consent banner to prompt you to review and reconfirm your preferences.

The date of the most recent update is indicated at the bottom of this page. We encourage you to review this policy periodically so that you remain informed about how we use cookies.

Continued use of vavve.nl following any update to this Cookie Policy constitutes acceptance of the revised terms, to the extent permitted by applicable law.

16. Contact Us

If you have any questions about this Cookie Policy, wish to exercise any rights you may have in relation to data collected through cookies, or need assistance managing your cookie preferences, please get in touch with us through any of the following channels:

• 24/7 Live Chat — available directly on vavve.nl at any time
• Email — via the contact address listed on the Support page of vavve.nl

Our support team is available around the clock and will endeavour to respond to cookie-related enquiries promptly.

This Cookie Policy was last reviewed and updated in 2026. It applies to the website vavve.nl and associated mobile applications operated by TechOptions Group B.V., licensed by the Curacao Gaming Authority.